Privacy Policy
Dear users, welcome to PlayHorny! Please take a moment to carefully read the Privacy Policy, which explains how your personal data is collected, used, and protected. PlayHorny (hereinafter referred to as "PlayHorny," "we," or "the Platform") values your personal data as you (hereinafter referred to as "you," "user," or "member") visit, use, and/or access our services. We will adhere to the local Personal Data Protection Act (PDPA) to ensure the privacy of your personal data. This statement aims to explain how we would collect, process, and use your personal data. By visiting, accessing, using, or otherwise engaging with the Platform and its services, you are deemed to consent electronically, which carries the same legal effect as a written consent. If you do not agree with any part of this Privacy Policy, please immediately stop visiting, accessing, or using the Platform and its services.
2. Location The regions in which the Platform operates its services.
3. Subject Those who visit, use, or access the Platform and the games.
4. Use of Personal Data (1) Your personal data may be collected, processed, used, and, where necessary, transferred internationally in compliance with applicable personal data protection laws, using automated systems or other appropriate methods (e.g., electronic records, paper, or other technologies). (2) The data will be used for purposes such as member management, marketing and promotions, preventing or addressing illegal or improper activities and violations of Platform rules, maintaining and improving services, and internal statistical research and analysis. Collection, processing, and use are limited to authorized Platform personnel and partners within the scope of these purposes, including but not limited to activities such as member management services, marketing and promotional activities, internal statistical research and analysis, draws, prize giveaways, and related events.
5. Personal Data Collected, Processed, and Used Personal data refers to information collected, processed, or used by the Platform that can directly or indirectly identify a specific individual. This may include the following types of information: Personal Data includes the following information: (1) Information provided by users when creating a Platform account, including but not limited to email address, secondary email address, passwords, date of birth, age, gender, mobile carrier, user ID, player nickname, or any other information you provide that can directly or indirectly identify a specific individual. These details will help recognize and verify your identity, and also on other account-related operations. (2) Information about the device you use to access or use the Platform, as well as data related to your interactions with other users. This may include, but is not limited to, your operating system (e.g., Android, iOS), country or region of residence, device model, mobile device settings, IP address, type of device (e.g., personal computer, mobile device), and any other information generated or associated with your use of the Platform and related services. We use this information to assist in learning your usage patterns while providing PlayHorny services (hereinafter referred to as "the Service(s)"). (3) We may collect your payment information including your billing address and information regarding your payment methods, such as bank details, purchase details, information of credit cards, debit cards, or other payment cards, and any relevant tracked transactions done through third-party payment gateways. When the Services interact with third parties, we may, depending on the circumstances, share some of your information with our cooperating third-party partners. (4) In situations where you urgently require Platform assistance, we may collect information provided by you when reporting issues. (5) Through technologies like Cookies, we may automatically collect and process your personal information, including but not limited to browsing history, access dates and times, browser type, operating system, device information, and IP addresses. Collecting this information helps to improve the Platform and the user experience. It also allows us to provide personalized optimizations based on your preferences and browsing habits. Please note that you can adjust these settings in your browser to restrict or prevent the use of these technologies, but certain functions on the Platform might be affected. (6) For the purposes of advertising performance analysis, marketing attribution, and abuse prevention, the Platform may collect and use your device's advertising identifiers (such as Google Advertising ID, Apple IDFA), other necessary device identifiers (such as App Set ID, IDFV), and basic device parameters (such as operating system, model, language settings, time zone, and screen specifications). The foregoing information may be provided to entrusted third-party service providers and used solely within the scope necessary to achieve the purposes set forth in this Privacy Policy.
6. Purposes of the Collection, Processing, or Using of Personal Data The purposes for which we collect personal data include: (1) Providing a Service-oriented user experience while optimizing the Platform, as well as for internal purposes such as auditing or data analysis. (2) Providing personalized advertisements, marketing, and promotions, etc. (3) Maintaining communication and relationships with users, conducting surveys, addressing inquiries, and providing support. (4) In business transactions, personal data may be included in transaction record details to ensure smooth processing of orders and payments. (5) To safeguard Platform security and prevent unauthorized, illegal, or inappropriate activities, we may utilize relevant personal data for monitoring. (6) In specific instances, personal data may be used to comply with laws, regulations, terms of service, court proceedings, or requests from government authorities. (7) Statutory specific purposes are as follows: 040 Marketing, 063 Collection, processing, and use of personal data by non-governmental agencies in accordance with legal obligations, 069 Contracts, contract-like agreements, or other legal matters, 090 Consumer and client management and services, 091 Consumer protection, 148 Online shopping and other e-commerce services, 157 Surveys, statistics, and research analysis, 181 Other business operations compliant with registered business items or organizational bylaws, and 182 Other consulting and advisory services. (8) Other situations where the collection, processing, and use of personal data are required in accordance with laws, applicable terms, or contractual agreements.
7. Third-Party Access to Personal Data In certain situations, we may collaborate with third-party partners to provide better services and features. These partners may have access to users' personal data on our Platform to assist in performing specific duties. Information that we may share with these collaborating partners includes but not limited to: (1) Basic user information required for delivering in-game content and functionality of games. (2) Financial information for payment and top-up processing. (3) User interests and behavioral data for displaying relevant advertisements and promotional activities. We will establish contracts with these partners so that they comply with our Privacy Policy and relevant legal regulations to ensure the appropriate protection of your personal data. However, we cannot be held responsible for the actions and practices of the third-party partners. Please exercise caution when handling your personal data with third parties. In accordance with applicable legal regulations, if government agencies, law enforcement authorities, or other legal authorities request information in writing for the purpose of investigating or preventing illegal activities, fraud, potential threats to personal safety, or other unlawful behaviors, we will cooperate with the investigation and provide user's personal data as required. In such cases, we will provide the necessary user data as required by law. We will do our best to ensure the protection of personal data in these circumstances while adhering to relevant laws and legal procedures. However, we cannot be held responsible for the collection, processing, or use of personal data by regulatory authorities. In the case of company mergers, acquisitions, or other business transfers, we may share users' personal data with third-party partners. We will notify users of relevant information before a merger, acquisition, or business transfer and obtain your consent (if required by law). In these situations, we will ensure the legal compliance of sharing personal data and make efforts to protect data privacy appropriately.
8. Cookies & Tracking Technologies A Cookie is a small text file that typically contains an anonymous and unique identifier. When you visit a website, it will store these cookies on your device to identify your device for future visits. On the Platform, we may use various types of Cookies and technologies, which help us better understand user behaviors, including, for security and fraud prevention purposes, the parts of the website users have visited, and for advertisement and online search evaluation purposes. The applications include but not limit to: (1) Essential Cookies: These Cookies are crucial for the proper functioning of the website. They identify Platform members, ensuring the security of user login and verification. (2) Personalization Cookies: These Cookies allow us to track your behaviors and preferences so that we can provide a more personalized experience for your future visits. (3) Analytics/Performance Cookies: We may use these Cookies to anonymously collect user behavioral data to assist in analyzing and improving the Platform's performance and functionality. (4) Advertising Cookies: Based on your visits and behaviors, we may use these Cookies to deliver more accurate advertising experiences. You can always manage the use of these Cookies. Most browsers provide settings that allow you to choose whether to reject or delete these Cookies. However, it's important to note that disabling or deleting Cookies might affect the performance of certain features on the Platform.
9. Age Restrictions We restrict users who are under the age of 18 (or have not reached the legal adult age in their residence jurisdiction/country) from using or accessing the Platform. The content on the Platform may include entertainment content designed for adults and may not be suitable for individuals under the age of 18 or those who have not reached the age of majority in their jurisdiction/country. Any actions against this provision will be considered as non-compliance.
10. Account Handling In the case of the Platform detecting and identifying an account as belonging to a minor, we reserve the right to immediately terminate the account's access rights. The Platform will take appropriate actions to ensure that the said minor no longer accesses or uses the Platform. We also urge all parents and guardians to improve supervision of their underage children to ensure that they do not access or use the Platform.
11. Data Retention The Platform will retain your personal data to fulfill legal and regulatory requirements, legal disputes, tax reports, or other compliance needs. The retention period for personal information on our Platform is a minimum of 5 years, starting from the termination of your account. Upon the expiration of this period, we will implement appropriate technical and administrative measures to ensure the deletion or destruction of your personal data, and subsequently your privacy and data security.
12. User Rights Upon your use or access of the Platform, it is considered that you agree to the processing of your personal data by us. However, you still retain the right to withdraw your consent any time. Under the Personal Data Protection Act (PDPA), you are entitled to the following legal rights. To exercise any of these rights, you must submit the corresponding application forms and provide supporting documents for identity verification. We will assist you in exercising these rights in compliance with applicable laws: (1) Right to Access or Request to View: Except in cases specified as exceptions under Article 10 of the PDPA, you have the right to inquire about or request access to your personal data. You may also request a copy of your data. If you request a copy, we may charge a reasonable fee to cover costs (e.g., manual search fees). (2) Right to Supplement or Correct: If your personal data is inaccurate or inomplete, you have the right to request us to correct, supplement, or update it. However, under Article 19 of the Enforcement Rules of the PDPA, you must provide an appropriate explanation of the reasons and facts supporting your request. (3) Right to Erasure: Pursuant to Article 11, Paragraph 3 of the PDPA, when the specific purpose for which your personal data was collected no longer exists, or the retention period has expired, you have the right to request that we delete your personal data. However, under the proviso of the same article, this does not apply if the data is required for business operations or if you have provided written consent for its retention. (4) Right to Request Suspension of Collection, Processing, or Use: According to Article 11, Paragraph 2 of the PDPA, if the accuracy of your personal data is disputed, you have the right to request that we suspend its collection, processing, or use. However, under the proviso of the same article, this does not apply if the data is necessary for business operations or if you have provided written consent, and the disputed nature of the data is clearly noted. You are free to decide whether or not to provide us with your personal data. However, if certain fields are marked as required, not providing such data may result in your inability to use our relevant products or services. We recommend that you provide complete and up-to-date personal data. If your failure to provide complete and accurate personal data results in loss or damages to you or other third parties, you are responsible for all consequences. If the personal data you provide is reported or deemed by us insufficient to confirm your true identity or to contact you personally, or if there are instances of personal data impersonation, misuse, or untruthful data, we reserve the right to temporarily suspend or terminate our Services to you. We apologize for any inconvenience this may cause.
13. Safety Measures We are committed to implementing appropriate technical and administrative measures to ensure that your personal data is protected from unauthorized access, usage, alteration, or disclosure. In accordance with legal requirements, the security measures implemented to ensure the safety of your personal data includes but not limited to: (1) Using appropriate encryption technologies, as necessary, to protect your personal data files during data transmission and storage. (2) Implementing strict access controls by assigning appropriate permissions and granting limited access rights only to employees or partners who require such access, ensuring that personal data is only available to authorized personnel. (3) Conducting regular maintenance and management of information and network security systems to identify and respond to potential security risks or vulnerabilities. (4) Establishing mechanisms for incident prevention, reporting, and response. Despite our various security measures, we require your assistance to safeguard your personal data together. We recommend that you change your passwords regularly, refrain from sharing account information with others, and use secure devices and networks.
14. Revision & Updates We may revise the terms of the Privacy Policy as needed to comply with relevant laws and regulations. The Platform reserves the right to modify the Terms and any related platform rules at any time without prior notice, and we recommend that you stay informed about any announcements regarding the Terms through our website. By continuing to read or use the Services provided by PlayHorny, you acknowledge that you have read and understood the content of the updated Terms and related platform rules, and agreed to abide by them. If you do not agree with this Privacy Policy and the related platform rules, please cease using the Services (including products) provided by us immediately.
15. Ways of Contact If you have any questions or feedback regarding the Privacy Policy, please feel free to contact us anytime. We look forward to providing you with the best services!
